Understand ShoHost's general terms and conditions governing our services and customer obligations.
Effective Date: February 2025
Company Name: ShoHost
CEO & Founder: Karthikeyan S
Address: 79, 24 Velampalayam, Erode, Tamil Nadu, India - 638104
For the purposes of these Terms and Conditions (“Agreement”), the following definitions apply:
ShoHost provides advanced data center and web hosting services designed to meet the needs of businesses and individuals in India. Our Services include:
All Services are subject to change without prior notice. ShoHost reserves the right to modify, suspend, or discontinue any aspect of the Services at its discretion.
3.1 Offer and Acceptance: By placing an order for our Services through our website or by other means, the Customer makes an offer to contract with ShoHost. The contract is formed when ShoHost confirms the order.
3.2 Term: This Agreement commences on the date of acceptance and continues until terminated in accordance with Section 9.
3.3 Renewal: Service contracts are typically set for a minimum period (e.g., one year) and may renew automatically unless terminated by either party with the required notice.
4.1 Fees: All fees for the Services are as listed on our website, quoted in Indian Rupees (INR), and are exclusive of applicable taxes unless otherwise stated.
4.2 Billing and Payment: Invoices are issued on a monthly, quarterly, or annual basis as per the selected plan. Payment is due within 30 days of the invoice date. ShoHost reserves the right to suspend Services for overdue payments.
4.3 Late Payments: Late payments shall incur interest at a rate of 1.5% per month (or the maximum permitted by law). ShoHost may suspend Services until outstanding payments are made in full.
4.4 Refunds and Cancellation: Cancellation must be communicated in writing. Refunds (if applicable) will be processed on a pro-rata basis after deducting any administrative fees.
5.1 Data Backup: While ShoHost provides routine backup services (as specified in your service plan), the Customer is responsible for maintaining independent backups of all data hosted on our servers.
5.2 Security: Customers are responsible for maintaining the confidentiality of their login credentials. Any unauthorized access or breach must be reported immediately. ShoHost undertakes commercially reasonable measures to secure its infrastructure.
5.3 Privacy: We are committed to protecting your personal data in compliance with applicable Indian data protection laws. Personal data is collected solely for the purpose of delivering the Services and will not be disclosed to third parties except as required by law.
6.1 The Customer agrees to provide accurate, complete, and current information during registration and account management.
6.2 The Customer shall not use the Services for any unlawful, abusive, or harmful purposes. Prohibited activities include, but are not limited to:
6.3 The Customer agrees to abide by all relevant Indian laws and regulations in connection with the use of our Services.
7.1 All intellectual property rights in the Services, including any software, documentation, or tools provided by ShoHost, remain the exclusive property of ShoHost or its licensors.
7.2 The Customer grants ShoHost a non-exclusive, worldwide, royalty-free license to use the Customer’s Content solely for the purpose of providing the Services.
7.3 The Customer represents that it owns or has the necessary rights and licenses to all Content submitted for hosting.
8.1 Disclaimer of Warranties: The Services are provided “as is” and “as available” without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. ShoHost does not guarantee uninterrupted or error-free operation.
8.2 Limitation of Liability: To the maximum extent permitted by law, ShoHost shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use the Services. The total liability of ShoHost under this Agreement shall not exceed the total fees paid by the Customer in the three (3) months preceding the claim.
8.3 Force Majeure: Neither party shall be liable for delays or failures in performance resulting from events beyond their reasonable control, including natural disasters, government actions, or other unforeseen events.
9.1 Termination by Customer: The Customer may terminate this Agreement by providing 30 days’ written notice. All fees accrued until the effective termination date remain payable.
9.2 Termination by ShoHost: ShoHost may immediately terminate or suspend Services if the Customer breaches any terms of this Agreement or for any reason deemed necessary, in accordance with applicable laws.
9.3 Effect of Termination: Upon termination, access to the Services will cease, and any licenses granted under this Agreement will immediately terminate. The Customer is responsible for retrieving all data prior to termination.
10.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India.
10.2 Jurisdiction: Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in a mutually agreed city in India Erode.
10.3 Negotiation: Prior to initiating legal proceedings, both parties agree to attempt resolution through negotiation or mediation in good faith.
The Customer agrees to indemnify, defend, and hold harmless ShoHost, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising from or related to the Customer's use of the Services or breach of this Agreement.
12.1 Amendments: ShoHost reserves the right to modify these Terms and Conditions at any time by posting an updated version on our website. Continued use of the Services after such modifications constitutes acceptance of the updated terms.
12.2 Entire Agreement: This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior agreements or understandings, whether written or oral.
12.3 Severability: If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12.4 No Waiver: Failure to enforce any right under this Agreement shall not constitute a waiver of that right.
12.5 Assignment: The Customer may not assign its rights or obligations under this Agreement without ShoHost's prior written consent. ShoHost may assign its rights without notice.
If you have any questions about these Terms and Conditions, please contact us:
ShoHost
79, 24 Velampalayam, Erode, Tamil Nadu, India - 638104
Email: support@shohost.com
Phone: +91 [Your Contact Number]
Last Updated: February 2025
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